Job Description

The Patient Care Technician (PCT) provides nursing staff support in the areas of patient care delivery, clerical functions, and organization of the unit environment, as well as set‑up and maintenance of equipment. The emphasis on each area will depend on the unit assigned. Essential Duties Patient Satisfaction Respond to patient call within 10 minutes. Anticipate patient needs. Proactively make rounds to reduce patient calls. Maintain positive behaviors toward patients and visitors. Smile and be pleasant during all interactions. Provide RN with necessary data related to patient assessment. Contribute input into the patient’s plan of care and accurately implement interventions, in collaboration with the RN. Essential Skills Vitals. Daily weight. Intake and output. Hygiene: bath, peri‑care, oral care, head/shoulder care, hair care. Maintain clear and organized patient rooms. Assist with meals/feeding. Ambulation/mobility; turn bed patients every 2 hours, transfers from bed to chair. Provide fresh water at beginning and end of shift and as needed. Appropriately prioritize patient needs. Safety Ensure safe physical environment and ensure safe operation of patient‑care equipment. Call light/telephone within reach. Floors clear of fall hazards. Maintain uncluttered and easy access to bathroom, ambulation, and emergency equipment. Provide commodes, walkers, shower chairs, IV poles, beds, tables/chairs. Documentation Document all care provided, including vital signs, intake and output, meal percentages, equipment used, and patient care. Communication Make presence known before entering a room or private area. Identify/introduce self to patient and visitors. Explain plan of care to the patient. Do not engage in inappropriate discussions regarding other patients and unit operations. Use all computerized systems to send messages, document care, and communicate patient/unit needs to various departments. Follow line of communication within the department. Report to RN/Charge Nurse pertinent information or significant change in patient condition, patient and family concerns, and patient refusal of care in a timely manner. Report to RN/Charge Nurse patient’s inability to perform self‑care and describe actions taken which were ineffective. Actively collaborate with the RN at the beginning and throughout the shift regarding patient care and data collection. Regulatory Agency Ensure that the unit remains in continuous survey readiness. No food/drink in nurse station. No open containers in patient pantry. No outside food in patient refrigerator. No boxes on floor. Staff refrigerator kept clean. Linens covered at all times. Keep fire door closed. Maintain clean/tidy nurse station, locker room, pantry. Patient Confidentiality Ensure confidentiality of patient records and other written information. Other Duties Perform other related duties as assigned. Required Qualifications High school or equivalent. Specialized/technical training: Graduate from an accredited Certified Nursing Program. (*Grandfathered from CNA certification requirement, if hired/transferred prior to 8/2016.) One year in a health‑care setting. Ability to communicate effectively in English both verbally and in writing. Preferred Qualifications None specified. Required Licenses/Certifications Certified Nursing Assistant (CA DPH) (*Grandfathered from CNA certification requirement, if hired/transferred prior to 8/2016.) Basic Life Support (BLS) – Healthcare Provider from American Heart Association. Fire Life Safety Training (LA City). If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only) Compensation Hourly rate range: $22.00 - $37.40. Equal Opportunity Employer USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821‑8100, or by email at uchr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law. Additional Information Notice of Non‑Discrimination, Employment Equity, Read USC’s Clery Act Annual Security Report, USC is a smoke‑free environment, Digital Accessibility. #J-18808-Ljbffr 3M HEALTHCARE

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